🛹 Thermomix skateboard: essential or gimmick? – Neary

Jan 09, 20260 comments

By Charles Piedboeuf, Technical Expert, Neary • Updated January 12, 2026

⚖️ Thermomix scale broken or inaccurate? Don't panic!

Is your Thermomix displaying 0g even though the bowl is full? Is the weight constantly fluctuating (the "yo-yo" effect)? Before calling Vorwerk customer service and spending a fortune, 90% of weighing problems can be fixed at home in under 5 minutes. Follow the Neary technical guide. 👇

🔍 Why is my Thermomix scale no longer weighing correctly?

Whether you have a TM6, TM5, or the robust TM31, the weighing system works using strain gauges located in the robot's feet. These are highly sensitive sensors. If your scale malfunctions, it's rarely the electronics that have failed, but rather an external factor that is interfering with these sensors.

Here are the 3 most frequent culprits:

The power cable is too tight: This is the number one cause! If the cable is pinched or stretched behind the robot, it exerts invisible pressure that distorts the tare weight.
The feet are clogged: Crumbs, flour or sugar have become lodged under the rubber feet, unbalancing the appliance.
An unstable surface: A cluttered work surface, a tablecloth or a tile joint right under a foot is enough to make the scale go haywire.

🛠️ How to recalibrate your Thermomix scale (Step-by-step tutorial)

There is no magic "Reset" button in the menu, but this manual procedure acts as a complete recalibration of the sensors.

Step 1 Surgical foot cleaning

Switch off and unplug the robot. Carefully turn it upside down (place it on a soft cloth). Thoroughly clean the 3 rubber feet with a damp cloth. Check that no debris is stuck between the foot and the chassis. 🧹

Step 2 Release the cable!

This is the crucial step. Pull the entire cable out of its housing (automatic or manual reel). Make sure the cable isn't touching anything and isn't taut when the robot is in position. The cable should never pass under the robot's feet.

Step 3 The stability test

Place the Thermomix on a perfectly flat, hard, and clean surface (not a placemat!). Press down on the four corners of the appliance: there should be no play whatsoever ("wobble"). If it wobbles, move it until it is perfectly stable.

Step 4: The soft reset

Turn the Thermomix back on. Start the scale without the bowl. Tare the scale. Place an object whose weight you know on it (e.g., a new 500g package of pasta). If it displays 500g (± 5g), congratulations, it's fixed! 🎉

Grandma's Tip (The Cloth Trick): If the feet are dirty, lightly dampen a cloth, place the Thermomix on it, and gently glide it over the feet in small circles. This thoroughly cleans the rubber and restores grip.

⚠️ Deciphering error codes related to the scale

Sometimes, the Thermomix communicates using alarming codes. Here's how to interpret them:

Error C52 / C55 / C57: Measurement problem. Often caused by something touching the bowl during weighing (a utensil, a cookbook leaning against it, or the cable being too taut).
Immediate "MAX" display: The sensors are saturated. Either you have exceeded the weight limit, or water has seeped into the feet (allow to dry for 24 hours).
The weight moves on its own: This is a sign of electromagnetic interference (rare) or a wobbly foot (frequent).

🛡️ Why is my scale malfunctioning? (And how can I prevent it?)

Do you know what the number one cause of Thermomix scale breakage is?

It's the act of dragging the robot across the work surface. 😱
The Thermomix's feet are precision sensors. Pulling the robot to move it creates micro-shocks and intense vibrations that can miscalibrate or even break the strain gauges over time.

✅ The Preventive Solution

🛡️ Save your scale

The Thermomix Skateboard

Never pull on your robot again! This board allows it to glide smoothly, thus protecting the sensitive sensors of the scale for the long term.

Zero vibration. Smooth movement.

See compatible models ➔

❓ FAQ – Frequently asked questions about the Thermomix scale

How much does it cost to repair the scale out of warranty?

If cleaning isn't enough and the sensors need replacing, Vorwerk repairs typically cost between €150 and €250, depending on the model and labor. Hence the importance of thorough cleaning before sending it in!

Can the Thermomix be used even if the scale is broken?

Absolutely. The scale is independent of the motor and heating elements. You can cook by weighing your ingredients separately on a small external kitchen scale while waiting for the repair.

Is the TM6's scale more fragile than the TM31's?

It is more precise (to the gram), and therefore mechanically more sensitive to disturbances. The TM31 weighed in 5g increments, which masked some minor calibration flaws.

Do I need to activate "Transport Mode" to move the robot?

YES! On the TM5 and TM6, the transport mode locks the bowl and secures the entire unit. But for short movements on the work surface, a rolling stand is still the best option to avoid vibrations.